Privacy & data information

This page describes data handling on BOLLU.ae. Contact information entered in an enquiry is used to respond to that enquiry and manage the requested project through BOLLU Atelier.

Enquiries

The form collects your name, email or telephone, message and selected product, with the time of your consent. Provide only the information needed for your request. Submitting an enquiry is separate from consenting to optional analytics and does not subscribe you to marketing.

Cookies & analytics

Essential browser storage remembers site preferences and your cookie choice. The analytics choice is valid for 180 days. Optional Yandex Metrica is loaded only after you accept analytics and only when configured for this site. It processes visit, cookie and device information; Session Replay, click maps, automatic link tracking and form recording are disabled in our integration. Our code does not send enquiry fields, customer account IDs, URL query parameters or URL fragments to Metrica. You may reject analytics without losing access to the catalogue.

Use Cookie settings to change your analytics choice or withdraw consent. Withdrawal stops future collection from this site; it does not automatically erase information previously received by an analytics provider.

Processing, retention & rights

Enquiries are handled in BOLLU Atelier and by the hosting services used to operate the website. Hosting and analytics can involve processing outside the UAE. The appropriate transfer arrangements and controller details depend on the operating company and providers. For requests to access, correct, delete or restrict use of your personal data, contact BOLLU using the contact details on this website. Enquiry data should be kept only as necessary for the requested project and applicable record-keeping obligations; browser consent storage has the separate period stated above.